Review
Your answers and photos are checked against the replacement vehicle criteria.
Not at fault in a car accident?
Get a replacement vehicle at no cost if you were not at fault.
Crash Claim can arrange collection of your damaged vehicle, provide a replacement vehicle in the same category, and pick it up again when your repaired vehicle is returned.
- No cost to you if you were not at fault
- No obligation
- Reviewed by the Crash Claim team
- Your damaged vehicle is collected.
- A replacement vehicle in the same category is provided free of charge.
- The replacement is picked up again when your repaired vehicle is returned.
- The process is designed to avoid extra running around for you.
Referral intake
Start with a quick eligibility check.
Share the essentials first. If the request looks suitable, your contact details and damage photos help the team review the next step.
- No cost to you if you were not at fault
- Photos only used for assessment
- Email first, then a team call if approved
- Collection and pickup are arranged for you
- Best fit
- Not-at-fault accidents
- Needed
- At-fault party insurance
- Photos
- Damage images required
Before you start
Have these details ready.
- Photos showing the damage to your vehicle.
- Your name and best phone number.
- The date and approximate time of the crash.
- The other involved party's name.
- The other party's insurer, policy number, claim number, or any available insurance details.